Customers love brand : Knowing that your consumers can abandon you through a click in a matter of seconds. Obtaining customer loyalty is a necessity. It is a fact that customers are willing to disregard your competitors and be loyal to you, as long as you offer an extraordinary user experience. The following info graph will explain how can a Company win its customers’ hearts while creating a fantastic customer experience. Customers love brand
If you want a successful online business these days, it’s not enough to simply close the sale. You’ve got to help your customers fall in love with your business.
One thing I’ve noticed lately is that everyone is talking about making a business and its marketing “customer-centered.” But when you get right down to it, not all that many brands are actually doing it.
It’s a great opportunity for an agile brand to outshine the competition and achieve ever-higher levels of success.
In fact, 81% of companies who provide great customer experiences and customer satisfaction do much better than their competitors, according to the 2009 “Customer Experience Maturity Monitor” report from the Peppers & Rogers Group.
How to win your customer’s heart
The Welcome EmailA Welcome Email shows customers that you're there if they needed someone to talk to also makes them feel welcomed and appreciated Click To Tweet
Always Say “Thank You”Make Customers Love you by Being as appreciative as possible to them. Whether after a purchase or a feedback Click To Tweet
Follow up on promisesMake Customers Love you by Following Up on Promises: Helps build a feeling of trust and shows transparency of your business. Click To Tweet
The Feedback EmailAlways Send a Feedback Request Email, it reflects that your business listens to its customers Click To Tweet
Use TestimonialsUse Testimonials to make customers love your brand, Social proof shows customers that others enjoyed the product Click To Tweet
Ongoing SupportRespond quickly and enthusiastically, and be ready to present a special offer to make customers fall in love with your brand Click To Tweet